Medisoft 16 introduces new user interface windows to better address different insurance filing requirements. This new layout gives you the flexibility to easily configure your setup to address various requirements when generating both print and electronic claims.
The new implementation provides a flexible environment that you can quickly customize to reflect your claim processing needs by setting up different grid entries for insurance carriers, providers, your practice, or your data requirements (NPI, legacy, etc). that you can apply and, if needed, quickly modify. These changes support creating as many custom scenarios that you need to successfully file claims.
This new method streamlines and consolidates tabs on key windows such as the Insurance Carrier, Provider, and Referring Provider and moves labs and facilities from the Address tab to Facility tab. Also, the Practice Information window features a new tab, Statement Pay-To which is used for Bill Flash reports.
The key element of this improvement is the implementation of Practice, Provider, Referring Provider, and Facility IDs grids. The settings and selections that you make on these grids, along with settings on the Insurance Carrier window, are used for claim generation. These settings are highly flexible providing greater breathe and depth to address your particular office’s billing needs. The inherent flexibility in this implementation means that you can enter limitless scenarios for any combination of insurance companies, insurance categories, facilities, referring providers, providers, and your practice to address different carrier filing requirements
Another important change for electronic claims involves the logic of group and individual filing moving from EDI receiver settings to the Provider window. You now bundle claims by creating provider filing rules using the Group or Individual buttons on the Provider IDs grid instead of sending via a group EDI receiver or an individual EDI receiver; however, if a carrier requires further refinement, you can create use multiple submitter IDs to separately batch by submitter ID.
NOTE: Any custom report, either created or modified, in a version of Medisoft prior to 16, such as the CMS 1500, will not pull some data if the field in question was impacted by the new fields on the various IDs grids. The level of customization that went into creating the original report will determine if you should modify the report to reflect the new fields in Medisoft 16 or re-create your custom CMS 1500 form using the CMS 1500 form included with Medisoft 16. For more information on where fields now pull for printed claims using the CMS 1500 form, see Clickable CMS 1500. The UB-04 form was also modified. For more information on where fields now pull for printed claims using the CMS 1500, see Clickable UB-04 Form.
For more information on the rules engine, data conversion when upgrading to Medisoft 16, and settings on the Practice, Provider, Referring Physicians, Insurance Companies, and Facilities window, see Medisoft Claims Generation FAQs.
New Electronic Claims, Eligibility Verification, and ERA Processing
Medisoft 16 introduces a new, integrated electronic claims solution, the Revenue Management feature. This solution is offered in two forms: Revenue Management Advanced and Revenue Management Direct.
Revenue Management Advanced uses the RelayHealth clearinghouse for electronic claims processing and eligibility verification. With Medisoft 16, there is no cost for this software option though there are clearinghouse charges.
Revenue Management Direct provides pre-configured connectivity to the most popular direct payers and also supports adding connections to other payers or clearinghouses. This solution is available as an annual subscription with additional fees per direct connection.
With either option, Revenue Management provides a flexible tool that lets you manage your claims processing environment and, if necessary, make changes without completely replacing your EDI software.
Revenue Management differs from other EDI solutions by virtue of its design; it is an integrated component of Medisoft which means that the company that produces your practice management solution also produces your EDI solution—a complete revenue management solution that seamlessly updates claim status and date sent while also providing ERA (electronic remittance advice) posting and eligibility verification.
Revenue Management provides value and robust support by supporting claims submissions for many types of providers and facilities including physicians, therapists, surgery centers, rural health, imaging centers, DME providers, dialysis centers, etc. You can send Part B claims to virtually any payer via the RelayHealth clearinghouse or direct connections. It even supports Part A along with ERA and eligibility verification.
Additional System Requirements
The Revenue Management feature is engineered to run on the same platform as Medisoft and does not require additional memory or a different CPU. Depending on the types of payers/clearinghouses that you connect to, you will need a modem and phone line, an internet connection, broadband, a web browser, etc. Review your clearinghouse/payer’s requirements.
What Does Revenue Management Replace
When you complete the Medisoft 16 installation, Revenue Management will replace several Medisoft components including the Claims Manager EDI module, all other existing EDI direct modules (can be converted to Revenue Management), the ERA application, and the Eligibility Verification engine. After installation, you will complete an online registration before your 30 day trial expires and, if necessary, complete any annual subscription agreements.
Does Revenue Management Offer Any Additional Features or Solutions
Both versions of Revenue Management provide (on an additional yearly subscription basis) claim editing and ANSI validation. Reducing your rejections before they are sent by checking for pre-existing errors means that your business will be paid faster for the services it renders, and your claims processing staff will save time not having to rework and refile rejected claims.
Before sending and receiving notice of a rejected claim, validate the claim’s data formatting and validity using system rules. These rules include Medicare requirements along with common billing scenarios. You can also, based on your own business environment, define and apply you own claim check rules using a drag-and-drop rules editor.
An important part of the claim editing feature is the speed and ease in which claims are corrected in Medisoft. The claims analysis quickly guides you in correcting claim issues, and with a few simple steps you can avoid having a claim rejected.
Depending on your practice needs, you can add several other features to Revenue Management including additional software plug-ins that add custom data fields for:
Part A Rehab (CORF / ORF)
Dialysis
KidMed (Medicaid EPSDT)
Medicare DME with CMN’s
Rural Health
General Purpose UB-04
Medicaid Programs
Ambulance
New Enhanced DVD Install for Medisoft Clinical
Medisoft 16 drastically improves the ease of installing Medisoft Clinical. The new install is DVD based and places all you need to install Medisoft 16 Client Server and Medisoft Clinical on one disc. Using the new type of media reduces the amount of application discs one (Medisoft 16 and Medisoft Clinical are on the same disc) and reduces the installation time and your involvement by deploying greater automation in the setup of Medisoft Clinical.
The number of screens that need user intervention (select a path, directory, file, etc.) is greatly reduced. The new installation was re-engineered to enhance the flow and ease for installing Medisoft 16 Client Server, the Medisoft Clinical server and database, and the Medisoft Clinical client.
The standard Medisoft 16 installation was also re-engineered. Though this install is still CD-based, the new installation improves the install process and provides a more robust platform for future enhancements.